Coronavirus (COVID-19) and your stay with us

Last update: 1 June 2021

The coronavirus is affecting all of us. Stayokay is doing everything possible to deal with this as best we can. A safe stay for everyone is therefore our top priority.

You're welcome

Behind the scenes we've been hard at work to make our hostels suitable for a stay according to government guidelines, so it may be a little bit different than you're used to. But by observance of a few new rules, we're certain that you'll be able to enjoy a pleasant stay as always! Check availability here and book your room today.

Do you want to book or do you have a question about a group of 21 guests or more? For reservations in Amsterdam, please contact our Booking Office by email at bookingoffice@stayokay.com. For reservations for 21 guests or more outside of Amsterdam, please contact the hostel where you want to book directly.

What specific policies are in place?

During your stay we'll try to ensure that the mutual contact between guests and employees is limited and it's easier to adhere to the rules. Of course we follow the guidelines of the RIVM and have put the following measures in place:

Our staff work according to a strict protocol, so checking in and out may be a little different from what you're used to. The reception staff are happy to help you at an appropriate distance. Oh, and when paying in the hostel, we do prefer contactless/card when possible!

From the 5th of June our restaurant and bar are open again! Our terrace is also open, so you're more than welcome to enjoy breakfast, lunch and dinner. Of course we follow the measures required by the government.

All our rooms have their own private shower & WC. You can share a room with everyone from your own household or in a group of 4 people who do not live at the same address. Children 12 years and under do not count. Check out the government guidelines for travel.

Keeping fit is important, so outdoor play areas are open and bicycles are still available to rent. These will be more frequently cleaned.

Extra cleaning and other hygiene measures are a top priority. There are disinfectant hand gels in all public areas and toilets available for general use. Soap will be provided in all rooms.

We'd obviously prefer to see all your pretty faces. But a face mask is required in public areas, until you've found a seat. Verification of test or vaccine is not required.

Questions about your booking?

We'll keep this page up to date with the latest update about the hostels and relevant measures. Do you have stil have questions about the measures we are taking or, for example, about how eating & drinking is arranged? Please contact the hostel where you want to stay. We are happy to help you!

Do you have a question about an exisiting booking or voucher? View all information here.